This “Privacy Policy” describes the privacy practices of Growyze Limited (“Growyze”, “we”, “us”, or “our”) in connection with the www.growyze.com website, the Growyze loss prevention platform, and any other website or mobile application that we own or control and which posts or links to this Privacy Policy (the “Service”), and the rights and choices available to individuals with respect to their personal information.
Growyze may provide additional or supplemental privacy policies or notices for specific products or services that we offer at the time we collect personal information. These supplemental notices will govern how we may process personal information in the context of the specific product or service.
Table of Contents
1. Personal Information We Collect
2. Cookies and Other Information Collected by Automated Means
3. How We Use Your Personal Information
4. How We Share Your Personal Information
5. Your Choices
6. Other Sites, Mobile Applications and Services
7. Security Practices
8. International Data Transfers
9. Children
10. Changes to This Privacy Policy
11. How to Contact Us
12. Your European Privacy Rights
1.Personal Information We Collect
Information you provide to us
Personal information you provide to us through the Service or otherwise may include:
- Business and personal contact information, such as first and last name, email address, mailing address, phone number, professional title, company name, company size, and website address.
- Content you upload to the Service, such as documents, text, images, audio, and video, along with associated metadata.
- Profile information, such as your email address and password used to establish an online account with us.
- Registration information, such as information related to a service, account, or event you register for.
- Feedback or correspondence, such as information you provide when you contact us with questions, feedback, support requests, or otherwise correspond with us.
- Demographic information, such as address, city, state/region, country of residence, and postal code.
- Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
- Usage information, such as information about how you use the Service and interact with us, including information associated with content you upload or otherwise submit, and information you provide when you use interactive features of the Service.
- Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
- Other information we may collect that is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information we obtain from social media platforms
We may maintain pages for Growyze on social media platforms (such as LinkedIn, Instagram, YouTube, and other third-party platforms). When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
If you choose to log in to the Service via a third-party platform, or otherwise connect your account on a third-party platform or network to your account through the Service, we may receive information from that platform or network. For example, this information may include your email address, user ID, profile picture, and other profile details made available by the provider based on your settings and permissions.
Information we obtain from other third parties
We may receive personal information about you from third-party sources. For example, a business partner may share your contact information with us if you have expressed interest in learning about our products or services. We may also obtain personal information from marketing partners, publicly available sources, and data providers, where permitted by law.
2. Cookies and Other Information Collected by Automated Means
We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Service. The information collected automatically may include:
- operating system type and version, manufacturer and model
- device identifiers (such as the Google Advertising ID or Apple ID for Advertising, where applicable)
- browser type, screen resolution
- IP address
- the website you visited before browsing to our website
- general location information such as city, state/region or geographic area
- information about your use of and actions on the Service (pages/screens viewed, time spent, navigation paths, access times and duration)
Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.
On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons. In our applications, we may collect this information directly or through third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from our applications.
Referrals
Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.
3. How We Use Your Personal Information
We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
To operate the Service
We may use your personal information to:
- provide, operate and improve the Service
- provide information about our products and services
- establish and maintain your user profile on the Service
- facilitate your login to the Service via third-party identity and access management providers
- enable security features of the Service (for example, sending security codes via email or SMS, and remembering devices from which you have previously logged in)
- communicate with you about the Service, including announcements, updates, security alerts, and support and administrative messages
- communicate with you about events and contests in which you participate
- understand your needs and interests, and personalise your experience with the Service and our communications
- provide support and maintenance for the Service
- respond to your requests, questions and feedback
For research and development
We analyse use of the Service to improve the Service and to develop new products and services, including by studying user demographics and usage patterns.
To send marketing and promotional communications
We may send Growyze-related marketing communications as permitted by law. You may opt out of marketing communications as described in the “Your Choices” section below.
To comply with law
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety
We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
With your consent
In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
To create anonymous, aggregated or de-identified data
We may create anonymous, aggregated or de-identified data from personal information. We do this by removing information that makes the data personally identifiable. We may use and share this data for our lawful business purposes, including to analyse and improve the Service and promote our business.
4. How We Share Your Personal Information
We do not sell your personal information. We may share personal information with third parties in the following circumstances or as otherwise described in this Privacy Policy:
Service providers
We may share personal information with third-party companies and individuals that provide services on our behalf or help us operate the Service (such as customer support, hosting, analytics, email delivery, marketing, payment processing and database management services). These third parties may use personal information only as directed or authorised by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing it for any other purpose.
Third-party platforms and social media networks
If you have enabled features or functionality that connect the Service to a third-party platform or social media network (such as by logging in to the Service using your account with a third-party, providing your API key or similar access token for the Service to a third party, or otherwise linking your account with the Service to a third party’s services), we may disclose the personal information that you authorised us to share. We do not control the third party’s use of your personal information.
Other users of the Service and the public
We may provide functionality that enables you to disclose personal information to other users of the Service or the public. You may also be able to submit content to the Service (such as comments, reviews, surveys, blogs, photos, and videos). We may make available settings through the account management page that enable you to exercise choice regarding certain information that is displayed publicly or to other users. We do not control how other users, or third parties, use any personal information that you make available to other users or the public.
Professional advisors
We may disclose personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention and safety
We may share personal information for the compliance, fraud prevention and safety purposes described above.
Business transfers
We may sell, transfer or otherwise share some or all of our business or assets, including personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
Data processing on behalf of customers
Where Growyze processes personal information on behalf of its business customers, Growyze acts as a data processor and processes such personal information only in accordance with the customer’s documented instructions and applicable data protection laws.
5. Your Choices
In this section, we describe the rights and choices available to all users. Users located within Europe and other users whose personal data is processed in the context of our operations in Europe can find additional information about their rights below.
Access or update your information
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
Opt out of marketing communications
You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.
Cookies & browser web storage
We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third-party websites. For more details, see our Cookie Policy.
Targeted online advertising
Some business partners that collect information about users’ activities on or through the Service may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behaviour or mobile application usage for purposes of targeted advertising.
Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative or the Digital Advertising Alliance. European users may opt out through members of the European Interactive Digital Advertising Alliance by selecting the user’s country and clicking “Choices” (or similarly titled link). Users of our mobile applications may be able to opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app and selecting the user’s choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms referenced above.
In addition, your mobile device settings may provide functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.
If you choose to opt out of targeted advertisements, you may still see advertisements online but they may be less relevant to you.
Do Not Track
Some internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.
Choosing not to share your personal information
Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with the Service. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.
Third-party platforms or social media networks
If you choose to connect to the Service via a third-party platform, you may have the ability to limit the information we may obtain from the third party at the time you log in or otherwise connect your account. Subsequently, you may be able to control your settings through the third party’s platform or service. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third party.
6. Other Sites, Mobile Applications and Services
The Service may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read their privacy policies.
7. Security Practices
The security of your personal information is important to us. We employ a number of organisational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
8. International Data Transfers
We are headquartered in the United Kingdom and have service providers in other countries. Your personal information may be transferred to the United Kingdom, the EU, or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your jurisdiction.
Where required by law, we rely on appropriate safeguards for cross-border transfers, such as adequacy decisions, the European Commission’s Standard Contractual Clauses (“SCCs”), and/or the UK International Data Transfer Agreement (“IDTA”) or the UK Addendum to the SCCs, as applicable.
Users based in Europe should read the important information provided below about transfer of personal information outside of Europe.
9. Children
The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 16. If a parent or guardian becomes aware that a child has provided us with information without their consent, they should contact us. We will delete such information from our files as soon as reasonably practicable.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on the Service. Where required by applicable law, we will provide additional notice of material changes through the Service.
Any modifications to this Privacy Policy will be effective upon posting (or as otherwise indicated at the time of posting). Your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the modified terms.
11. How to Contact Us
Please direct any questions or comments about this Policy or our privacy practices to: support@growyze.com
12. Your European Privacy Rights
This section applies to individuals in Europe and to any other individuals whose personal data is processed in the context of our operations in Europe. For purposes of this section, “Europe” includes the European Union, the European Economic Area, and the United Kingdom.
Personal information
References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
Controller
Growyze Ltd is a controller of your personal information covered by this Privacy Policy for the purposes of European data protection legislation.
Privacy contact
If you have any questions about this Privacy Policy or our data protection practices, or wish to exercise your rights, please contact us at: support@growyze.com. Growyze Ltd will respond within the timeframes required by applicable law.
Legal bases for processing
We use your personal information only as permitted by law. Depending on the context, our legal bases include:
- Contract: processing is necessary to perform a contract with you or take steps you request before entering into a contract.
- Legitimate interests: processing is necessary for our legitimate interests (such as operating, improving and securing the Service, and communicating with you), where those interests are not overridden by your rights.
- Legal obligation: processing is necessary to comply with applicable legal obligations.
- Consent: where we rely on consent, you may withdraw it at any time in the manner indicated when you consent or by contacting us.
Use for new purposes
We may use your personal information for reasons not described in this Privacy Policy where permitted by law and where the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
Sensitive personal information (special category data)
We ask that you do not provide us with any sensitive personal information (such as information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, health, biometric or genetic data, criminal background, or trade union membership) through the Service or otherwise to us.